TeleMate.Net Software Secures Strategic Investment on UC Analytics Capabilities

Recognizing an opportunity of achieving high return on investment in the unified communication analytic market, the original founders of TeleMate.Net Software, David H. Couchman and Melanie J. Noble-Couchman, rejoin the company as strategic private investors.

TeleMate’s UC Analytics Solution provides global enterprises a clear understanding of service adoption rates and the network impact of expensive, resource intensive unified communication technologies (UC). UC components including audio, video, IM/Presence, email, and collaboration tools are increasing in use and cost. Businesses find it impossible to access, consolidate, report and analyze this data since it is siloed and isolated by UC type and manufacturer. TeleMate.Net Software addresses this critical need by aggregating and transforming disparate activity detail into real-time, interactive and actionable analytics. Before TeleMate UC Analytics, businesses had limited tools and were operating in the dark struggling to optimize their service delivery while attempting to maximize their return on investment.

Learn more about TeleMate’s Strategic Investment on UC Analytics Capabilities

TeleMate.Net Software Expands its Unified Communications Analytics Capabilities

TeleMate.Net Software has introduced the first and only Universal UC Analytic solution that can sit across the entire UC stack to provide relevant and actionable data for not only IT, but more importantly, business stake-holders.

TeleMate is branded the Universal UC Analytics Solution due to its robust capabilities that span across the entire UC Stack; Voice, Video, IM/Presence, Contact Center, and other data network systems. In addition, to being UC component agnostic, it is also UC component manufacture agnostic providing visibility into blended Cisco, Microsoft, Polycom, Acano, Vidyo, Avaya, Unify deployments.

Learn more about TeleMate’s Unified Communications Analytics Capabilities

Cisco VoIP Deployments Recognize Game Changing Visualization with TeleMate ViewPoint

TeleMate.Net Software, the pioneer in Voice Security Information and Event Management (vSIEM) software platforms, announced general availability of TeleMate ViewPoint, a real-time visualization interface that displays call activity on interactive maps providing corporate management faster access to actionable events.

Learn more about TeleMate ViewPoint

TeleMate.Net Software Increases Profits for Cisco Channel Partners

TeleMate.Net Software has significantly increased value added opportunities for Cisco Systems’ channel partners. Capitalizing on a fifteen year track record of designing and developing voice reporting solutions for Cisco’s Unified Communication portfolio, TeleMate.Net Software is mounting a three point market strategy. The strategy includes a Cisco centric edition of TeleMate Unified Call Management (UCM) with enhanced visualization capabilities, direct access to TeleMate?s globally recognized technical service organization with no-cost annual maintenance and customer training.

Learn More about TeleMate.Net Software’s strategy to increase profits for Cisco Channel Partners

TeleMate.Net Software Deploys Revenue Management Solution for Global Offshore Oil and Gas Communications Service Provider

RigNet, a global offshore oil and gas communications service provider, makes TeleMate Unified Call Manager the company’s solution of choice for network revenue management.

Learn More about the TeleMate.Net and RigNet Partnership

TeleMate Unified Call Management Version 6.0 is available

TeleMate.Net Software is excited to announce general availability of the 6th generation architecture of TeleMate Unified Call Management. The rapid pace of VoIP acceptance as a main stream communication solution has driven much of the extended features available in version 6.0. As the pioneer of Unified Call Management Solutions, TeleMate.Net Software has reengineered traditional thinking of the Enterprise Call Management one element at a time. Core to our approach has been to recognize the needs of legacy call accounting and to overlay real-time insight into VoIP control supporting mission critical business services.

Version 6.0 is available to all customers under a current maintenance agreement at no additional charge. Product updates can be obtained by contacting TeleMate Technical Support or TeleMate Sales.

Learn more about TeleMate Version 6.0

TeleMate Added to Carahsoft’s GSA Schedule

Carahsoft Technology Corp. announced today that it has added TeleMate.Net Software’s scalable network monitoring and security solutions to its General Services Administration schedule. TeleMate’s products will address the government’s need to enhance, measure, and report on the utilization and efficiency of their information technology and telecommunication investments.

Learn more about TeleMate being added to Carahsoft’s GSA Schedule

TeleMate Version 5.5 Leads the Market with Real-time Reporting.

TeleMate.Net Software has released TeleMate Unified Call Accounting Version 5.5. As PBX manufacturers expand the functionality of streaming call detail across the IP network, TeleMate leads the market by providing 100% automation with real-time rating, alarming, and reporting. Real-time reports act as persistent ‘performance monitors’ that are always updating therefore providing network administrators and department managers instant access to mission critical call statistics.

Version 5.5 is available to all customers under a current maintenance agreement at no additional charge. Product updates can be obtained by contacting TeleMate Technical Support or TeleMate Sales.

Learn more about TeleMate Version 5.5 and Real-time Reporting

TeleMate.Net Software, Inc. relocates facilities to better serve customers

As TeleMate.Net Software continues to grow, we are pleased to announce the relocation of our corporate headquarters to:

TeleMate.Net Software (map)
5555 Triangle Parkway NW
Suite 150
Norcross, GA 30092
United States of America

Worldwide Sales
Phone: +1.678.589.7100
Fax: +1.678.589.7110
Email: Worldwide.Sales@TeleMate.Net