TeleMate.Net Software, launches enhanced monitoring and analytics capabilities that deliver greater visibility resulting in reduced down-time for Unified Communications & Collaboration components that support today’s Digital Workplace. TeleMate’s Predictive UC Analytics solution is now seamlessly integrated with critical monitoring capabilities that normalizes complex information in easy to understand troubleshooting tools.
Based on its recent analysis of the unified communications and collaboration (UC&C) analytics market, Frost & Sullivan recognizes TeleMate.Net Software with the 2017 North American Frost & Sullivan Award for Product Line Strategy Leadership. Acknowledging the heterogeneity of the current enterprise technology environment, TeleMate.Net Software rolled out its Predictive UC Analytics in support of IT, network, and UC&C solutions. TeleMate.Net applications help enterprises determine the return on investment of their UC&C solutions as well as the impact communications technology has on business outcomes. The company is one of few solution providers to support the full gamut of UC&C deployment models-on-premises, UC as a Service (UCaaS), and hybrid.
CIOReview announced that TeleMate Software as one of the most promising Unified Communication providers of 2016.
TeleMate.Net Software’s CEO, Steve Tabaska was recognized speaks to transforming business intelligence through analytics.
TeleMate.Net Software, the pioneer and market leader in unified communication analytics, is the first to provide additional value by delivering a UC Analyst to its customers. The enhanced analyst service offering will focus on delivering the expertise organizations require to interpret vast amounts of unified communication data.
TeleMate.Net Software announced today the next evolution of its flagship unified communications and collaboration analytic suite by launching the Cumulus Predictive UC Analytics™ service. Cumulus offers customers the combined value of TeleMate’s Predictive UC Analytics™ with a SSEA-16 certified cloud service to accelerate implementation and access to actionable business intelligence.
TeleMate.Net Software announced today the expansion of its Unified Communications and Collaboration analytic suite of products by launching Predictive UC Analytics™. This game changing offering is the first universal solution to ride across the entire unified communications stack including Voice, Video, IM/Presence, Application Sharing, Email, Contact Center, Gateways, Boarder Controllers, Digital Signage and other data network systems.
Recognizing an opportunity of achieving high return on investment in the unified communication analytic market, the original founders of TeleMate.Net Software, David H. Couchman and Melanie J. Noble-Couchman, rejoin the company as strategic private investors.
TeleMate’s UC Analytics Solution provides global enterprises a clear understanding of service adoption rates and the network impact of expensive, resource intensive unified communication technologies (UC). UC components including audio, video, IM/Presence, email, and collaboration tools are increasing in use and cost. Businesses find it impossible to access, consolidate, report and analyze this data since it is siloed and isolated by UC type and manufacturer. TeleMate.Net Software addresses this critical need by aggregating and transforming disparate activity detail into real-time, interactive and actionable analytics. Before TeleMate UC Analytics, businesses had limited tools and were operating in the dark struggling to optimize their service delivery while attempting to maximize their return on investment.
TeleMate.Net Software has introduced the first and only Universal UC Analytic solution that can sit across the entire UC stack to provide relevant and actionable data for not only IT, but more importantly, business stake-holders.TeleMate is branded the Universal UC Analytics Solution due to its robust capabilities that span across the entire UC Stack; Voice, Video, IM/Presence, Contact Center, and other data network systems. In addition, to being UC component agnostic, it is also UC component manufacture agnostic providing visibility into blended Cisco, Microsoft, Polycom, Acano, Vidyo, Avaya, Unify deployments.
TeleMate.Net Software, the pioneer in Voice Security Information and Event Management (vSIEM) software platforms, announced general availability of TeleMate ViewPoint, a real-time visualization interface that displays call activity on interactive maps providing corporate management faster access to actionable events.