TeleMate announces the addition of its Predictive UC Monitoring and Analytics solution to the Webex by Cisco App Hub. The App Hub is a curated marketplace of third-party solutions, with out-of-the-box integrations that are engineered to extend and amplify the value of the Webex Suite of Solutions.
TeleMate, the leading developer of vendor-neutral monitoring and analytics solutions for unified communications, collaboration & contact center environments, will be demonstrating its innovative approach to solving visibility challenges experienced in remote and hybrid UC&C deployments at Cisco Live 2023 (June 5-8, Las Vegas, NV).
TeleMate, the leader in vendor-neutral, unified communication monitoring and analytic platforms, today announced that it has successfully completed its Service Organization Control (SOC) 2 Type II certification. The SOC 2 is an auditing standard developed by the American Institute of Certified Public Accounts (AICPA). Successful completion of the SOC 2 Type II audit further validates TeleMate’s focus on security and compliance, demonstrating a major milestone for the company and the services it provides global enterprises.
TeleMate, the leading developer of vendor-neutral unified communications, collaboration and contact center monitoring, analytics and reporting solutions, will be unveiling its innovative approach to solving remote and hybrid workforce visibility challenges at the upcoming Enterprise Connect 2023 (March 27-30, Orlando, FL).
TeleMate’s Predictive 7.8 release delivers a number of ground breaking advancements that focus on enhanced customer journey visibility along with superior application and infrastructure monitoring for the hybrid and remote workforces.
TeleMate, a lead developer of unified communications, collaboration and contact center monitoring, analytics and reporting solutions, announces general availability of its market shifting Predictive 7.7 release. The new release delivers enhanced vendor neutral capabilities that enable intelligent monitoring and comprehensive visibility throughout complex UC&C environments and supporting infrastructure.
TeleMate, a lead developer of unified communications, collaboration and contact center monitoring, reporting and analytics solutions, announced today that it has completed a major rebranding. The rebrand reflects the growth, modernization and innovation that has led to the delivery of the highly touted Predictive UC Analytics platform.
The rebranding includes a new logo, a complete website redesign with a more vibrant color pallet, and messaging that reflects the true value and market sentiment derived by TeleMate’s modular platform.
TeleMate.Net Software’s unified communication and collaboration analytics products and services provide critical insight helping organizations successfully execute plans to protect their employees and combat the spread of the COVID-19 virus.
In response to the unprecedented rise in the use of unified communications and collaboration tools caused by the COVID-19 pandemic, TeleMate.Net Software will be delivering free implementation, training, and professional services for all new customers. In addition, TeleMate has temporarily reduced its licensing cost by 50% to all new customers.
TeleMate.Net Software’s unified communication and collaboration analytics products and services provide critical insight helping organizations successfully execute plans to protect their employees and combat the spread of the COVID-19 pandemic.
TeleMate.Net Software’s Predictive UC Analytics and Agile Monitoring platform is giving organizations the needed edge required to successfully enable the flood of new users with the communication tools to navigate this fluid environment. Functions like executive dashboards to help C-levels prioritize business value with environmental changes and proactive troubleshooting that enables IT to manage quality of experience.
TeleMate.Net Software, launches enhanced monitoring and analytics capabilities that deliver greater visibility resulting in reduced down-time for Unified Communications & Collaboration components that support today’s Digital Workplace. TeleMate’s Predictive UC Analytics solution is now seamlessly integrated with critical monitoring capabilities that normalizes complex information in easy to understand troubleshooting tools.