March 16, 2020
TeleMate.Net Software’s unified communication and collaboration analytics products and services provide critical insight helping organizations successfully execute plans to protect their employees and combat the spread of the COVID-19 virus.
In response to the unprecedented rise in the use of unified communications and collaboration tools caused by the COVID-19 pandemic, TeleMate.Net Software will be delivering free implementation, training, and professional services for all new customers. In addition, TeleMate has temporarily reduced its licensing cost by 50% to all new customers.
Learn more about Free Predictive UC&C Analytics and Monitoring Services to Combat COVID-19
March 9, 2020
TeleMate.Net Software’s unified communication and collaboration analytics products and services provide critical insight helping organizations successfully execute plans to protect their employees and combat the spread of the COVID-19 pandemic.
TeleMate.Net Software’s Predictive UC Analytics and Agile Monitoring platform is giving organizations the needed edge required to successfully enable the flood of new users with the communication tools to navigate this fluid environment. Functions like executive dashboards to help C-levels prioritize business value with environmental changes and proactive troubleshooting that enables IT to manage quality of experience.
Learn more about the Increased Demand On Unified Communications Infrastructure Stresses Under COVID-19
June 6, 2019
TeleMate.Net Software, launches enhanced monitoring and analytics capabilities that deliver greater visibility resulting in reduced down-time for Unified Communications & Collaboration components that support today’s Digital Workplace. TeleMate’s Predictive UC Analytics solution is now seamlessly integrated with critical monitoring capabilities that normalizes complex information in easy to understand troubleshooting tools.
Learn more about TeleMate.Net Software’s Enhanced Capabilities that Close Critical Gaps in the Digital Workplace
September 8, 2017
Based on its recent analysis of the unified communications and collaboration (UC&C) analytics market, Frost & Sullivan recognizes TeleMate.Net Software with the 2017 North American Frost & Sullivan Award for Product Line Strategy Leadership. Acknowledging the heterogeneity of the current enterprise technology environment, TeleMate.Net Software rolled out its Predictive UC Analytics in support of IT, network, and UC&C solutions. TeleMate.Net applications help enterprises determine the return on investment of their UC&C solutions as well as the impact communications technology has on business outcomes. The company is one of few solution providers to support the full gamut of UC&C deployment models-on-premises, UC as a Service (UCaaS), and hybrid.
Learn more about the 2017 North American Frost & Sullivan Award for Product Line Strategy Leadership
September 29, 2016
CIOReview announced that TeleMate Software as one of the most promising Unified Communication providers of 2016.
Read more about TeleMate.Net Software in CIOReview
September 29, 2016
TeleMate.Net Software’s CEO, Steve Tabaska was recognized speaks to transforming business intelligence through analytics.
Read more about Steve Tabaska, CEO of TeleMate.Net Software
March 1, 2016
TeleMate.Net Software, the pioneer and market leader in unified communication analytics, is the first to provide additional value by delivering a UC Analyst to its customers. The enhanced analyst service offering will focus on delivering the expertise organizations require to interpret vast amounts of unified communication data.
Learn more about the Value of Analytics with a Unified Communication Analyst
February 15, 2016
TeleMate.Net Software announced today the next evolution of its flagship unified communications and collaboration analytic suite by launching the Cumulus Predictive UC Analytics™ service. Cumulus offers customers the combined value of TeleMate’s Predictive UC Analytics™ with a SSEA-16 certified cloud service to accelerate implementation and access to actionable business intelligence.
Learn more about Cumulus Predictive UC Analytics Service
February 1, 2016
TeleMate.Net Software announced today the expansion of its Unified Communications and Collaboration analytic suite of products by launching Predictive UC Analytics™. This game changing offering is the first universal solution to ride across the entire unified communications stack including Voice, Video, IM/Presence, Application Sharing, Email, Contact Center, Gateways, Boarder Controllers, Digital Signage and other data network systems.
Learn more about Predictive UC Analytics
August 17, 2015
Recognizing an opportunity of achieving high return on investment in the unified communication analytic market, the original founders of TeleMate.Net Software, David H. Couchman and Melanie J. Noble-Couchman, rejoin the company as strategic private investors.
TeleMate’s UC Analytics Solution provides global enterprises a clear understanding of service adoption rates and the network impact of expensive, resource intensive unified communication technologies (UC). UC components including audio, video, IM/Presence, email, and collaboration tools are increasing in use and cost. Businesses find it impossible to access, consolidate, report and analyze this data since it is siloed and isolated by UC type and manufacturer. TeleMate.Net Software addresses this critical need by aggregating and transforming disparate activity detail into real-time, interactive and actionable analytics. Before TeleMate UC Analytics, businesses had limited tools and were operating in the dark struggling to optimize their service delivery while attempting to maximize their return on investment.
Learn more about TeleMate’s Strategic Investment on UC Analytics Capabilities
July 7, 2015
TeleMate.Net Software has introduced the first and only Universal UC Analytic solution that can sit across the entire UC stack to provide relevant and actionable data for not only IT, but more importantly, business stake-holders.
TeleMate is branded the Universal UC Analytics Solution due to its robust capabilities that span across the entire UC Stack; Voice, Video, IM/Presence, Contact Center, and other data network systems. In addition, to being UC component agnostic, it is also UC component manufacture agnostic providing visibility into blended Cisco, Microsoft, Polycom, Acano, Vidyo, Avaya, Unify deployments.
Learn more about TeleMate’s Unified Communications Analytics Capabilities
May 28, 2014
TeleMate.Net Software, the pioneer in Voice Security Information and Event Management (vSIEM) software platforms, announced general availability of TeleMate ViewPoint, a real-time visualization interface that displays call activity on interactive maps providing corporate management faster access to actionable events.
Learn more about TeleMate ViewPoint
November 5, 2012
TeleMate.Net Software has significantly increased value added opportunities for Cisco Systems’ channel partners. Capitalizing on a fifteen year track record of designing and developing voice reporting solutions for Cisco’s Unified Communication portfolio, TeleMate.Net Software is mounting a three point market strategy. The strategy includes a Cisco centric edition of TeleMate Unified Call Management (UCM) with enhanced visualization capabilities, direct access to TeleMate?s globally recognized technical service organization with no-cost annual maintenance and customer training.
Learn More about TeleMate.Net Software’s strategy to increase profits for Cisco Channel Partners
July 19, 2011
RigNet, a global offshore oil and gas communications service provider, makes TeleMate Unified Call Manager the company’s solution of choice for network revenue management.
Learn More about the TeleMate.Net and RigNet Partnership
July 30, 2010
TeleMate.Net Software is excited to announce general availability of the 6th generation architecture of TeleMate Unified Call Management. The rapid pace of VoIP acceptance as a main stream communication solution has driven much of the extended features available in version 6.0. As the pioneer of Unified Call Management Solutions, TeleMate.Net Software has reengineered traditional thinking of the Enterprise Call Management one element at a time. Core to our approach has been to recognize the needs of legacy call accounting and to overlay real-time insight into VoIP control supporting mission critical business services.
Version 6.0 is available to all customers under a current maintenance agreement at no additional charge. Product updates can be obtained by contacting TeleMate Technical Support or TeleMate Sales.
Learn more about TeleMate Version 6.0
February 5, 2010
Carahsoft Technology Corp. announced today that it has added TeleMate.Net Software’s scalable network monitoring and security solutions to its General Services Administration schedule. TeleMate’s products will address the government’s need to enhance, measure, and report on the utilization and efficiency of their information technology and telecommunication investments.
Learn more about TeleMate being added to Carahsoft’s GSA Schedule
April 16, 2009
TeleMate.Net Software has released TeleMate Unified Call Accounting Version 5.5. As PBX manufacturers expand the functionality of streaming call detail across the IP network, TeleMate leads the market by providing 100% automation with real-time rating, alarming, and reporting. Real-time reports act as persistent ‘performance monitors’ that are always updating therefore providing network administrators and department managers instant access to mission critical call statistics.
Version 5.5 is available to all customers under a current maintenance agreement at no additional charge. Product updates can be obtained by contacting TeleMate Technical Support or TeleMate Sales.
Learn more about TeleMate Version 5.5 and Real-time Reporting
June 1, 2008
As TeleMate.Net Software continues to grow, we are pleased to announce the relocation of our corporate headquarters to:
TeleMate.Net Software (map)
5555 Triangle Parkway NW
Norcross, GA 30092
United States of America