TeleMate Provides Cisco Live 2023 Attendees with the Answer to Cradle-to-Grave UC&C Monitoring & Analytics Across Remote and Hybrid Workers

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TeleMate, the leading developer of vendor-neutral monitoring and analytics solutions for unified communications, collaboration & contact center environments, will be demonstrating its innovative approach to solving visibility challenges experienced in remote and hybrid UC&C deployments at Cisco Live 2023 (June 5-8, Las Vegas, NV).

Learn more about TeleMate’s Answer to Remote and Hybrid Deployments

TeleMate Successfully Completes SOC 2 Type II Audit

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TeleMate, the leader in vendor-neutral, unified communication monitoring and analytic platforms, today announced that it has successfully completed its Service Organization Control (SOC) 2 Type II certification. The SOC 2 is an auditing standard developed by the American Institute of Certified Public Accounts (AICPA). Successful completion of the SOC 2 Type II audit further validates TeleMate’s focus on security and compliance, demonstrating a major milestone for the company and the services it provides global enterprises.

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TeleMate Unveils Its Innovative Solution to Solving UC&C Visibility Challenges Created by Remote and Hybrid Workers

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TeleMate, the leading developer of vendor-neutral unified communications, collaboration and contact center monitoring, analytics and reporting solutions, will be unveiling its innovative approach to solving remote and hybrid workforce visibility challenges at the upcoming Enterprise Connect 2023 (March 27-30, Orlando, FL).

Learn more about TeleMate’s solution to remote and hybrid workforce visibility challenges

TeleMate’s Innovative Release is a Welcomed Answer for Overwhelmed IT, UC and Telecom Professionals

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TeleMate’s Predictive 7.8 release delivers a number of ground breaking advancements that focus on enhanced customer journey visibility along with superior application and infrastructure monitoring for the hybrid and remote workforces.

Learn more about TeleMate’s Predictive 7.8 Release

TeleMate Upsets the Once Natural Order of the UC&C Monitoring Space

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TeleMate, a lead developer of unified communications, collaboration and contact center monitoring, analytics and reporting solutions, announces general availability of its market shifting Predictive 7.7 release. The new release delivers enhanced vendor neutral capabilities that enable intelligent monitoring and comprehensive visibility throughout complex UC&C environments and supporting infrastructure.

Learn more about TeleMate’s Predictive 7.7 Release

TeleMate Announces the Completion of a Major Rebranding

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TeleMate, a lead developer of unified communications, collaboration and contact center monitoring, reporting and analytics solutions, announced today that it has completed a major rebranding. The rebrand reflects the growth, modernization and innovation that has led to the delivery of the highly touted Predictive UC Analytics platform.

The rebranding includes a new logo, a complete website redesign with a more vibrant color pallet, and messaging that reflects the true value and market sentiment derived by TeleMate’s modular platform.

Learn more about TeleMate’s Major Rebranding

TeleMate.Net Software Provides Free Predictive UC&C Analytics and Monitoring Services to Combat COVID-19

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TeleMate.Net Software’s unified communication and collaboration analytics products and services provide critical insight helping organizations successfully execute plans to protect their employees and combat the spread of the COVID-19 virus.

In response to the unprecedented rise in the use of unified communications and collaboration tools caused by the COVID-19 pandemic, TeleMate.Net Software will be delivering free implementation, training, and professional services for all new customers. In addition, TeleMate has temporarily reduced its licensing cost by 50% to all new customers.

Learn more about Free Predictive UC&C Analytics and Monitoring Services to Combat COVID-19

Increased Demand On Unified Communications Infrastructure Stresses Under COVID-19

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TeleMate.Net Software’s unified communication and collaboration analytics products and services provide critical insight helping organizations successfully execute plans to protect their employees and combat the spread of the COVID-19 pandemic.

TeleMate.Net Software’s Predictive UC Analytics and Agile Monitoring platform is giving organizations the needed edge required to successfully enable the flood of new users with the communication tools to navigate this fluid environment. Functions like executive dashboards to help C-levels prioritize business value with environmental changes and proactive troubleshooting that enables IT to manage quality of experience.

Learn more about the Increased Demand On Unified Communications Infrastructure Stresses Under COVID-19

Frustrations in the UC&C Market Triggers TeleMate.Net Software to Launch Enhanced Capabilities that Close Critical Gaps in the Digital Workplace

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TeleMate.Net Software, launches enhanced monitoring and analytics capabilities that deliver greater visibility resulting in reduced down-time for Unified Communications & Collaboration components that support today’s Digital Workplace. TeleMate’s Predictive UC Analytics solution is now seamlessly integrated with critical monitoring capabilities that normalizes complex information in easy to understand troubleshooting tools.

Learn more about TeleMate.Net Software’s Enhanced Capabilities that Close Critical Gaps in the Digital Workplace

Frost & Sullivan Applauds TeleMate.Net Predictive UC Analytics for Helping Fuel and Validate Business Transformation within Enterprises

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Based on its recent analysis of the unified communications and collaboration (UC&C) analytics market, Frost & Sullivan recognizes TeleMate.Net Software with the 2017 North American Frost & Sullivan Award for Product Line Strategy Leadership. Acknowledging the heterogeneity of the current enterprise technology environment, TeleMate.Net Software rolled out its Predictive UC Analytics in support of IT, network, and UC&C solutions. TeleMate.Net applications help enterprises determine the return on investment of their UC&C solutions as well as the impact communications technology has on business outcomes. The company is one of few solution providers to support the full gamut of UC&C deployment models-on-premises, UC as a Service (UCaaS), and hybrid.

Learn more about the 2017 North American Frost & Sullivan Award for Product Line Strategy Leadership