Monitor, Report, and Deliver SLA’s across your UC Stack like a Boss

Predict communication breakdowns, troubleshoot proactively, and take action.

Man-Woman-Reporting-Hero
Man-Woman-Reporting-Hero

Monitor, Report, and Deliver SLA’s across your UC Stack like a Boss

Predict communication breakdowns, troubleshoot proactively, and take action.

Why put up with siloed monitoring if you don’t have to?

REPORTING ON MULTIPLE UC&C DATA SOURCES IS CONFUSING, COMPLICATED, AND JUST PLAIN RISKY.

Without comprehensive visibility into your communication environment, you’re stuck:

  • Putting out fires that could’ve easily been predicted
  • Creating a learning curve for every new platform or upgrade
  • Spending half your time managing your tools
  • Scrambling for ad-hoc reports that should be at your fingertips

GET CRITICAL DATA IN RECORD TIME

Real-time collection and correlation that provides up-to-the-second dashboards and notifications.

SCALE QUICKLY AND EFFICIENTLY

Modular licensing enables you to add additional data sources, each with custom retention policies.

SUCCESSFULLY MANAGE THE SPRAWL

Flexible role-based access controls with automated reports provide valuable insight to your business stakeholders.

DELIVER KPIS THAT MATTER

Out-of-the-box and customizable KPIs present information that meets the needs of the business.

TeleMate gives you the power to proactively manage voice, team collaboration, contact center, video, messaging, gateways and border elements so you can stop reacting and start moving objectives forward.

Predictive UC Analytics – Executive Dashboard Screenshot

See it all

Predictive UC Analytics provides IT teams with real-time service monitoring and actionable alerts and notifications across multiple platforms.

Troubleshoot in minutes–not days

With Predictive UC Analytics, you have the power to make decisions quickly with total operational efficiency.

Customize controls

With role-based access controls, you can put the right information into the right hands at the right time.

Reduce training costs

Thoughtfully consolidate your UC reporting into one tool, reducing training time and expense.

102K+

Troubleshooting hours saved annually

300+

Situational KPI’s Available

4

Average Number of Systems Displaced

Here’s how to start

Moving your communications forward

1. Attend a Demo

Our team will present a demo with your team of stakeholders to assess if we’re a good fit.

2. Proposal & Plan

TeleMate will present a plan, which includes critical best practices, to enable your organization to harness the power of your UC&C ecosystem.

3. Onboard to Better Visibility!

As part of the implementation process, TeleMate’s professional services team will help you identify critical KPI’s and train your team to get maximum value.

Testimonials from clients working with TeleMate …

“TeleMate Predictive UC Analytics is one the best companies I have worked with.”

WATCH TELEMATE AT WORK

Make UC&C work for you

Our Predictive UC Analytics simplifies the complexity of your communication tools so that the only barrier in moving your business forward is your imagination.

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