Predict and Troubleshoot with Confidence
Predictive UC Analytics collects insightful data and transforms it into the prescriptive solution you need to reduce time to resolution.
Predictive UC Analytics cross-correlates session activity and automatically notifies you before conditions turn critical.
Agile service assurance collects all pertinent session activity logs into a single system, making diagnosing a snap.
Time-to-resolution is faster when Predictive UC Analytics reveals precisely where the problems are.
“The software application has been instrumental in providing daily, weekly, and monthly reports that are set up on schedules. In addition to that, we also use other tools like Assurance to monitor/troubleshoot SIP calls or routing issues.
The KPI Models/Monitors Analytics also assist and provide key data for our managers that need to have visibility with live data for our customer service/sales departments.”
We have had a very successful relationship with the TeleMate analysts and developers that service our application, they have always been available to assist us with any training, configurations, or anything else we throw their way.”
Our Predictive UC Analytics simplifies the complexity of your communication tools so that the only barrier in moving your business forward is your imagination.