Take Charge of Your UC&C Stack

Monitor, troubleshoot, and analyze your entire voice, team collaboration, contact center, video, messaging, gateways and border elements quickly, efficiently, and proactively.

IT Director at a desk
Communication Box 2
Communication Box 3
Communication Box 4
IT Director at a desk
Communication Box 2
Communication Box 3
Communication Box 4

Take Charge of Your UC&C Stack

Monitor, troubleshoot, and analyze your entire voice, team collaboration, contact center, video, messaging, gateways and border elements quickly, efficiently, and proactively.

Monitor and report from one place

Get actionable visibility that enables you to gauge the status of your stack in one snapshot.

Predict and troubleshoot proactively

See problems and issues before they become communication breakdowns.

Move C-Suite initiatives forward

Deliver critical communications findings that give your company a competitive advantage.

Your UC&C stack should make communications easier, not harder

Siloed monitoring makes your job hard. We simplify and unify your communication monitoring.

Magnifying Glass Icon

Lack of visibility

Right Arrows

Leads to

Puzzle-Pieces-Icon

Communication
blindspots

Right Arrows

That cause

X-Icon

Problems that
never go away

Monitor and report from one place

Get actionable visibility that enables you to gauge the status of your stack in one snapshot.

Predict and troubleshoot proactively

See problems and issues before they become communication breakdowns.

Move C-Suite initiatives forward

Deliver critical communications findings that give your company a competitive advantage.

Your UC&C stack should make communications easier, not harder

Siloed monitoring makes your job hard. We simplify and unify your communication monitoring.

Magnifying Glass Icon

Lack of visibility

Right Arrows

Leads to

Puzzle-Pieces-Icon

Communication
blindspots

Right Arrows

That cause

X-Icon

Problems that
never go away

What if you had one monitoring tool that enabled you to predict, troubleshoot and plan all in one place?

IT-Woman-in-Server-Room

Predictive UC Analytics let’s you

SEE IT ALL

You’ve got fires to put out, C-Suite objectives to advance, and issues you can’t foresee that could cause communication breakdowns.

And of course, it all falls on IT’s shoulders.

With TeleMate Predictive UC Analytics, you have the power to monitor, analyze and report on your entire UC&C stack so you can proactively solve communication problems and move business initiatives forward.

Now you can monitor everything in one place using a single tool that lets you:

  • Get accurate reporting so previous problems don’t persist
  • Predict and monitor before problems arise
  • Troubleshoot and analyze so you can lead proactively
  • Create role-specific dashboards so you can increase clarity and productivity

FINALLY, A SINGLE MANUFACTURER-AGNOSTIC TOOL THAT LETS YOU

Monitor across all UC services

Predictive UC Analytics, powered by TeleMate, enables you to monitor across UC components, including voice, team collaboration, contact center, video, messaging, gateways, and border elements.

Cloud-Based Monitoring

Analytics in a fully hosted, high-availability software as a Service (SaaS) format.

On-Premise Monitoring

Software installed locally on your network that actively monitors, trends, and predicts session activity.

Hybrid Solutions

Flexible deployment and branding options for service providers and management service organizations.

35

Years in business

1.5M+

Devices monitored

98%

Retention Rate

As a universal platform, we integrate with industry leaders of all shapes and sizes including…

 
Cisco Logo
Microsoft Teams Logo
Skype Logo
AVAYA Logo
Mitel Logo
NEC Logo
Zoom Logo
Ring Central Logo

Here’s how to start

Moving your communications forward

1. Attend a Demo

Our team will present a demo with your team of stakeholders to assess if we’re a good fit.

2. Proposal & Plan

TeleMate will present a plan, which includes critical best practices, to enable your organization to harness the power of your UC&C ecosystem.

3. Onboard to Better Visibility!

As part of the implementation process, TeleMate’s professional services team will help you identify critical KPI’s and train your team to get maximum value.

Testimonials from clients working with TeleMate …

“TeleMate has been a rock-solid partner for us through many years of technology updates. Even when we completely replaced our legacy Nortel PBX’s with Cisco VoIP, TeleMate was one of the few systems that we kept, making the transition seamless to our reporting users and preserving our financial investment.

They are progressive too, keeping new features and enhancements coming and at the same time making it easier to use. The support team is great to work with, offering customization when needed that most other vendors can’t match. Just a great company to have on our side in maintaining and optimizing our UC environment.”

WATCH TELEMATE AT WORK

Make UC&C work for you

Our Predictive UC Analytics simplifies the complexity of your communication tools so that the only barrier in moving your business forward is your imagination.

SOC
Microsoft Partner
Cisco Partner

© 2024 TeleMate, LLC • All Rights Reserved