TeleMate’s skilled professional services team provides complete UC&C technical audits to ensure your organization is obtaining the most value out of a unified communication investment. Based on the business requirements technical audits can be telecom focused or include other expensive unified communication methods of communicating like video, IM, and collaboration. Technical audits fall into two general categories: one-time and recurring based on what the business is looking to identify and control.
Key to obtaining the desired results is gathering and modeling data. To accomplish this our team will utilize Predictive UC Analytics to obtain the true picture of your UC&C network. This includes collecting all session detail needed to create the baseline for comparison. Once the baseline is identified additional criteria can be applied to gauge if changes would be beneficial.
Common topics businesses tend to focus on include:
- Cost Recovery
- Service Provider Rate Comparison
- Capacity Planning
- Licence Alignment
Contact us to learn more about how we can save you both time and money.