The breath of features provided in Predictive UC Analytics is notably recognized by customers as an area that sets us apart from legacy reporting solutions. All features are available for one media type or across all making a single pane of glass view into your UC&C network. Modular licensing options enable you to start with media type analytics that are critical to the business today; whether if that is Voice and Video today and it evolves to contact center, IM/Presence, and collaboration tomorrow. All Predictive UC Analytics solutions have what you need.

Each feature is designed to accelerate access to information whether summary or complete detail is needed. Role-based, policy controls supporting authenticated access provide secure access by UC&C media type, by organizational hierarchy, and to individual session fields. Each feature can be provided to a business stakeholder where they can create, edit, or share pre-configured interface definitions thus giving the organization a self-service analytic solution that accelerates value.

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