About Us

TeleMate is a global leader in providing scalable unified communication analytic solutions. Our products are considered products of choice for many Federal, State, Local, Educational, and Fortune 1000 institutions.

TeleMate is proud to highlight our accomplishments as delivering easy to use, fully automated, highly reliable and lowest total cost of ownership solutions in the industry. TeleMate accomplishes this by listening to customers and delivering scalable solutions to the IT professional that is being stretched. These tools increase productivity, allowing the IT professional do more with less, enabling ROI measured in months in many cases. Organizations of all sizes use TeleMate products to help control and recover network costs, improve employee productivity and enhance network security. Every customer is a reference customer.

Since 1986, TeleMate has evolved its core reporting technology, incorporating the latest advances in database, reporting, user-interface, and categorization technologies, to become the dominate force in addressing telecommunications administrators core requirements for providing complete visibility into the UC stack. In 1996, TeleMate extended the company’s market presence by introducing the world’s first patented integrated voice and data reporting platform for monitoring PBXs, voice managers, firewalls, intrusion detection sensors, web servers, and mail servers.  Today, this innovation continues by providing the world’s first complete unified communication and collaboration analytics platform. Predictive UC Analytics provides businesses a single solution to fuel and validate their UC&C investment.

Since the original inception of TeleMate the company has over 18,000 installations worldwide. The success of the technology TeleMate develops and services has been driven by recognizing trends and providing solutions that seamlessly integrate with unified communication and collaboration technologies from leading manufacturers including but not limited to Cisco Systems, Microsoft, Avaya/Nortel, NEC, Siemens, and Polycom, and other poplar UC&C manufacturers.

Learn more about the Leadership of TeleMate and their backgrounds that drive our approach to analytic.

  • SOC
  • Microsoft Partner
  • Cisco Partner
  • Trusted Cisco Hosted Collaborations Service Ecosystem Partner