Recent News

TeleMate.Net Software Announces NetSpective Version 5.2.18 to Address Google Chrome Changes

November 28, 2016

TeleMate.Net Software is providing a release update to all NetSpective WebFilter systems version 5.0 and greater to address changes in Google's Chrome Web Browser. Over the past few weeks, Google has updated the Chrome Web Browser to use a new revision of the QUIC network protocol. This change effects NetSpective WebFilter's ability to render policy reminders, safe search enforcement, and other Google-specific features in both the Inline deployments and all Remote Agents. Also, NetSpective Remote Agent for macOS now officially support version 10.12 Sierra. We recommend that you apply this update.

If further explanation is required, contact TeleMate.Net Software Technical Support at +1(678) 589-7120 or NetSpectiveSupport@telemate.net, or visit our website at http://www.getnetspective.com/support.

TeleMate.Net Software Selected as one among the 20 Most Promising Unified Communications Solution Providers 2016 by CIOReview

September 29, 2016

CIOReview announced that TeleMate Software as one of the most promising Unified Communication providers of 2016.

Read more about TeleMate.Net Software in CIOReview

Entrepreneurial Journey towards Transforming Unified Communications

September 29, 2016

TeleMate.Net Software's CEO, Steve Tabaska was recognized speaks to transforming business intelligence through analytics.

Read more about Steve Tabaska, CEO of TeleMate.Net Software

TeleMate.Net Software Announces NetSpective 5.2 with Granular Facebook Control

September 8, 2016

TeleMate.Net Software feels it is important to address customer recommendations and feature requests promptly. NetSpective Version 5.2 introduces granular Facebook policy control, expanded YouTube content restrictions, and performance updates.

Learn more about Granular Facebook Control in NetSpective

TeleMate.Net Software Announces General Availability of NetSpective Version 5.1

June 28, 2016

As part of our continuing effort to provide you superior network monitoring and security products, TeleMate.Net Software is proud to introduce NetSpective Version 5.1 to the general population of NetSpective customers. TeleMate.Net Software feels it is important to address customer recommendations and feature requests promptly. NetSpective Version 5.1 introduces Google Authentication for proxy customers, modifications to mobile portal behavior, and improved visibility of subscription licensing.

Learn more about Google Authentication for proxy customers and the improvements to mobile portal

TeleMate.Net Software Announces NetSpective 5.0 with Google Integration and New User Interface

March 4, 2016

As part of our continuing effort to provide you superior network monitoring and security products, TeleMate.Net Software is proud to introduce NetSpective Version 5.0. NetSpective 5.0 user interface enhancements have been influenced by customer recommendations and feedback. Also, as Google continues to be a strong provider of Educational Services, NetSpective version 5.0 provides tighter alignment of Google services to group based policy control.

Learn more about NetSpective 5.0 with Google Integration and the New User Interface

TeleMate.Net Software Accelerates Value of Analytics with Unified Communication Analyst

March 1, 2016

TeleMate.Net Software, the pioneer and market leader in unified communication analytics, is the first to provide additional value by delivering a UC Analyst to its customers. The enhanced analyst service offering will focus on delivering the expertise organizations require to interpret vast amounts of unified communication data.

Learn more about the Value of Analytics with a Unified Communication Analyst

TeleMate.Net Software Delivers Accelerated Time to Value with Cumulus Predictive UC Analytics Service

February 15, 2016

TeleMate.Net Software announced today the next evolution of its flagship unified communications and collaboration analytic suite by launching the Cumulus Predictive UC Analytics™ service. Cumulus offers customers the combined value of TeleMate's Predictive UC Analytics™ with a SSEA-16 certified cloud service to accelerate implementation and access to actionable business intelligence.

Learn more about Cumulus Predictive UC Analytics Service

TeleMate.Net Software Future-Proofs it's Unified Communication Capabilities by launching Predictive UC Analytics

February 1, 2016

TeleMate.Net Software announced today the expansion of its Unified Communications and Collaboration analytic suite of products by launching Predictive UC Analytics™. This game changing offering is the first universal solution to ride across the entire unified communications stack including Voice, Video, IM/Presence, Application Sharing, Email, Contact Center, Gateways, Boarder Controllers, Digital Signage and other data network systems.

Learn more about Predictive UC Analytics

TeleMate.Net Software Announces NetSpective Update that provides Remote Agent support for Windows 10

October 6, 2015

As part of our continuing effort to provide you superior network monitoring and security products, TeleMate.Net Software is proud to introduce NetSpective Version 4.5 to the general population of NetSpective customers. TeleMate.Net Software feels it is important to address customer recommendations and feature requests promptly. NetSpective Version 4.5 provides Remote Agent support for Windows 10, Remote Agent HTTPS control with SSL inspection, and monitored network zones.

Learn more about the NetSpective Version 4.50 update

TeleMate.Net Software Secures Strategic Investment on UC Analytics Capabilities

August 17, 2015

Recognizing an opportunity of achieving high return on investment in the unified communication analytic market, the original founders of TeleMate.Net Software, David H. Couchman and Melanie J. Noble-Couchman, rejoin the company as strategic private investors.

TeleMate's UC Analytics Solution provides global enterprises a clear understanding of service adoption rates and the network impact of expensive, resource intensive unified communication technologies (UC). UC components including audio, video, IM/Presence, email, and collaboration tools are increasing in use and cost. Businesses find it impossible to access, consolidate, report and analyze this data since it is siloed and isolated by UC type and manufacturer. TeleMate.Net Software addresses this critical need by aggregating and transforming disparate activity detail into real-time, interactive and actionable analytics. Before TeleMate UC Analytics, businesses had limited tools and were operating in the dark struggling to optimize their service delivery while attempting to maximize their return on investment.

Learn more about TeleMate's Strategic Investment on UC Analytics Capabilities

TeleMate.Net Software Expands its Unified Communications Analytics Capabilities

July 7, 2015

TeleMate.Net Software has introduced the first and only Universal UC Analytic solution that can sit across the entire UC stack to provide relevant and actionable data for not only IT, but more importantly, business stake-holders.

TeleMate is branded the Universal UC Analytics Solution due to its robust capabilities that span across the entire UC Stack; Voice, Video, IM/Presence, Contact Center, and other data network systems. In addition, to being UC component agnostic, it is also UC component manufacture agnostic providing visibility into blended Cisco, Microsoft, Polycom, Acano, Vidyo, Avaya, Unify deployments.

Learn more about TeleMate's Unified Communications Analytics Capabilities

TeleMate.Net Software Announces NetSpective Update to address Google SafeSearch VIP

November 4, 2014

TeleMate.Net Software released an additional update to NetSpective version 4.04 today. We feel it is important to quickly respond to changes in Google search behavior. As the premier search engine, Google has pre-announced a pending change for December 2014 to Safe Search that will eliminate No SLL Search and replace it with SafeSearch Virtual IP address (VIP). The update release notes provide instructions on how to prepare for the upcoming change.

Learn more about the NetSpective Version 4.04 update

TeleMate.Net Software Announces General Availability of NetSpective Version 4.04

October 20, 2014

TeleMate.Net Software feels it is important to address customer issues immediately regardless if the problem is due to design or due to the continually changing characteristics of the Internet. NetSpective Version 4.04 addresses several topics that we determined would be better provided in an interim maintenance release versus made available in an upcoming full feature release. Though NetSpective is not directly vulnerable to the Shellshock vulnerability, also known as Bashdoor, parameter validation was enhanced to ensure future hacking approaches do not affect the operation of the product. Due to the recent discovery of the POODLE vulnerability in the SSL protocol, the NetSpective user interface no longer accepts SSLv3 connections. In addition, modifications were made to the internal Global Proxy state machine to accelerate authentication requests at peak times. Windows and Mac Remote Agent interoperability with anti-virus technologies were also improved.

NetSpective Version 4.03 Update Addresses YouTube for School over SSL

September 17, 2014

TeleMate.Net Software feels it is important to address customer issues immediately regardless if the problem is due to design or due to the continually changing characteristics of the Internet. NetSpective Version 4.03 Build 23 addresses recent changes made by Google, Inc. which forces all accesses over an SSL connection. Google’s changes affected the ability for NetSpective to enforce YouTube for Schools and Safe Search within YouTube. This update when applied addresses this issue and restores the operation of YouTube for Schools and YouTube Safe Search. Upon applying the update NetSpective will force accesses to YouTube.com over an HTTP connection. As a result, direct YouTube.com account access will be disabled since NetSpective will force YouTube’s connections over HTTP for the insertion of the education filter and Safe Search parameters.

TeleMate.Net Software Announces General Availability of NetSpective Version 4.03

June 17, 2014

As part of our continuing effort to provide you superior network monitoring and security products, TeleMate.Net Software is proud to introduce NetSpective Version 4.03. TeleMate.Net Software feels it is important to address customer recommendations and feature requests promptly. NetSpective Version 4.03 enhancements include cached session authentication, additional signatures for proxy avoidance technologies, automatic override request notification, and dynamic adaptive filtering of unknown content.

Learn more about NetSpective Version 4.03 enhancements

Cisco VoIP Deployments Recognize Game Changing Visualization with TeleMate ViewPoint

May 28, 2014

TeleMate.Net Software, the pioneer in Voice Security Information and Event Management (vSIEM) software platforms, announced general availability of TeleMate ViewPoint, a real-time visualization interface that displays call activity on interactive maps providing corporate management faster access to actionable events.

Learn more about TeleMate ViewPoint

TeleMate.Net Software Announces General Availability of NetSpective Version 4.02

January 7, 2014

As part of TeleMate.Net Software's continuing effort to provide superior network monitoring and security products, we are proud to introduce NetSpective Version 4.02. TeleMate.Net Software feels it is important to address customer recommendations and feature requests promptly. NetSpective Version 4.02 focuses primarily on expanded remote agent support for off-network filtering and performance enhancements for the increased demand of bandwidth by mobile devices.

Learn more about NetSpective Version 4.02 enhancements

TeleMate.Net Software's NetSpective Web Filter outpaces the competition

January 6, 2014

TeleMate.Net Software announced availability of NetSpective WebFilter Version 4.02 with redesigned agent technology and SSL handling to address the increased rate in which Microsoft, Google, Apple, and Mozilla have been tightening security controls that have been traditional targets for exploits by spyware and adware programs.

Learn more about NetSpective outpacing the competition

TeleMate.Net Software's NetSpective Web Filter protects schools from 'massive' botnet

September 11, 2013

TeleMate.Net Software announced availability of Version 4.01 with enhanced signature detection of Tor. In recent weeks the number of Tor clients has increase by more than five-fold. Experts agree that the sudden increase in Tor users is caused by a single massive botnet that has global security ramifications.

Learn more about NetSpective's enhanced signature detection of Tor

TeleMate.Net Software Announces General Availability of NetSpective Version 4.01

September 10, 2013

As part of TeleMate.Net Software's continuing effort to provide superior network monitoring and security products, we are proud to introduce NetSpective Version 4.01. TeleMate.Net Software feels it is important to address customer recommendations and feature requests promptly. NetSpective Version 4.01 focuses primarily on performance improvements and updated peer-to-peer signature identification.

Learn more about NetSpective Version 4.01 enhancements

TeleMate.Net Software Announces Cost Effective 10 Gigabit, Full Wire Speed NetSpective Web Filter

July 2, 2013

TeleMate.Net Software today announced NetSpective Web Filter Version 4.0. The introduction of Models 12D, 12Q, and 12H emphasizes the key customer benefits of being cost effective and capable of filtering 10 Gbps at full wire speed. Performance gains are achieved by utilizing simultaneous multiple core processing and transparent software optimizations to dynamically address future throughput demands.

Learn more about NetSpective Web Filter 10 Gigabit Interfaces

TeleMate.Net Software Announces General Availability of NetSpective 3.91

November 29, 2012

As part of TeleMate.Net Software's continuing effort to provide superior network monitoring and security products, we are proud to introduce NetSpective Version 3.91. TeleMate.Net Software feels it is important to address customer recommendations and feature requests promptly. NetSpective Version 3.91 focuses both on initial network integration topics and end-user interaction when being blocked.

Learn more about NetSpective Version 3.91 features

TeleMate.Net Software Increases Profits for Cisco Channel Partners

November 5, 2012

TeleMate.Net Software has significantly increased value added opportunities for Cisco Systems' channel partners. Capitalizing on a fifteen year track record of designing and developing voice reporting solutions for Cisco's Unified Communication portfolio, TeleMate.Net Software is mounting a three point market strategy. The strategy includes a Cisco centric edition of TeleMate Unified Call Management (UCM) with enhanced visualization capabilities, direct access to TeleMate?s globally recognized technical service organization with no-cost annual maintenance and customer training.

Learn More about TeleMate.Net Software's strategy to increase profits for Cisco Channel Partners

TeleMate.Net Software Innovates Network Monitoring with the Industry's First Voice SIEM Solution

October 29, 2012

TeleMate.Net Software, a global provider of voice network monitoring and Internet security solutions, announces general availability of innovative enhancements for its TeleMate Unified Call Management product line. As the premier leader in voice monitoring since 1986, TeleMate.Net Software recognizes that leading Security Information and Event Management (SIEM) solutions fail to address a key segment of the network - the voice network. Voice Security Information and Event Management (vSIEM) fills the visibility gap that leaves enterprises and service providers exposed.

Learn More about TeleMate.Net Software's Voice SIEM Solution

TeleMate.Net Software Introduces NetAuditor Event Manager with Innovative SIEM Implementation

September 13, 2012

NetAuditor expands network security event management (SEM) strategies beyond basic end-point protection by accelerating the detection and automated response that leading firewall manufacturers omit in their border security offerings. NetAuditor includes automatic end-user identity association, geographic location identification by region; country; and service provider, Internet content categorization, real-time monitoring, and network event triggers.

Learn More about the NetAuditor Event Manager with Innovative SIEM Implementation

TeleMate.Net Software Announces General Availability of the NetSpective Mobile Browser for Apple iPads

July 2, 2012

The NetSpective Mobile Browser ensures safe, monitored Internet access on school-owned or business-issued iOS devices both on and off the network. NetSpective Mobile Browser is an alternate Internet browser application that controls and monitors Internet browsing when used in combination with NetSpective Internet Content Filtering appliances.

Learn More about the NetSpective Mobile Browser for Apple iPads

TeleMate.Net Software Mobile Pairing Policy Controls Address Bring Your Own Device Concerns

June 18, 2012

A unique approach to mobile filtering in NetSpective Internet Content Filter 3.9 provides technology administrators the ability to better manage growing complexities as unknown mobile devices access the network.

Learn More about How TeleMate is Using Mobile Pairing Policy Controls to Address Bring Your Own Device Concerns

TeleMate.Net Software Makes YouTube for Schools Even Safer and Simpler

March 30, 2012

Though Google's answer to educational video access is a step in the right direction, loopholes persist. As a result, TeleMate's NetSpective Content Filter fills the gap with a multi-pronged approach.

Learn More about How TeleMate is Making YouTube for Schools Safer

TeleMate.Net Software Enhances Real-Time Reporting and Trend-Based Notifications in NetSpective Web Filter Platform

January 31, 2012

Driven by customer requests and the ever-changing face of the Internet, several NetSpective features - including dashboards, malware protection, and network monitoring - get enhanced and extended.

Learn More about NetSpective 3.82 and NetAuditor 3.0 enhancements

Marietta City Schools Wins One Year of Free Internet Content Filtering from TeleMate.Net Software

November 29, 2011

As pressure mounts for schools to cut spending, a Georgia-based charter system was recently selected to receive a year of free web filtering courtesy of TeleMate.Net Software. Over the next year, Marietta City Schools (MCS) expects to realize significant cost savings.

Learn More about the 'Web Filtering for a Year' Giveaway to Marietta City Schools

TeleMate.Net Software Deploys Revenue Management Solution for Global Offshore Oil and Gas Communications Service Provider

July 19, 2011

RigNet, a global offshore oil and gas communications service provider, makes TeleMate Unified Call Manager the company's solution of choice for network revenue management.

Learn More about the TeleMate.Net and RigNet Partnership

TeleMate.Net Software Unveils Universal Mobile Filter

June 27, 2011

NetSpective extends real-time network policy enforcement to mobile users with a ground-breaking mobile pairing feature. With the prevalence of one-to-one technology initiatives and Bring Your Own Device programs in schools, technology administrators are held accountable for providing a safe digital learning environment across desktops and mobile devices. As a result, the NetSpective Internet Content Filter now boasts a Universal Mobile Filter that provides content filtering and user-to-policy enforcement on mobile devices regardless of operating system, web browser or device type.

Learn More about the NetSpective Universal Mobile Filter

TeleMate.Net Software Announces General Availability of NetSpective 3.8

May 4, 2011

NetSpective version 3.8 introduces and extends customer-requested features, such as: Referral Level control, which allows administrators to minimize their involvement in managing exceptions to popular websites like YouTube; Network Abuse Detection on all Peer-to-Peer protocols to combat Peer-to-Peer and Anonymous Surfing programs like UltraSurf; and log data redacting to selectively and permanently remove a Source IP Address, Username or Group Name from the activity log.

Learn more about NetSpective Version 3.8 enhancements

TeleMate.Net Software Releases NetSpective 3.7, Enhancing Policy Control for Social Media and Video Streaming

March 22, 2011

NetSpective 3.7 contains a collection of customer-requested enhancements. Report presentation has been expanded to include graphical representation of real-time statistics. Safe search and keyword improvements provide automatic enforcement of safe search for more search engines, and YouTube Safety Mode is automatically activated, extending control to objectionable and explicit video content. Plus, referral override control to Video White List objectionable sites like youtube.com, as well as forward planning exceptions with start dates and automatic expiration.

Learn more about NetSpective Version 3.7 enhancements

TeleMate Unified Call Management Version 6.0 is available

July 30, 2010

TeleMate.Net Software is excited to announce general availability of the 6th generation architecture of TeleMate Unified Call Management. The rapid pace of VoIP acceptance as a main stream communication solution has driven much of the extended features available in version 6.0. As the pioneer of Unified Call Management Solutions, TeleMate.Net Software has reengineered traditional thinking of the Enterprise Call Management one element at a time. Core to our approach has been to recognize the needs of legacy call accounting and to overlay real-time insight into VoIP control supporting mission critical business services.

Version 6.0 is available to all customers under a current maintenance agreement at no additional charge. Product updates can be obtained by contacting TeleMate Technical Support or TeleMate Sales.

Learn more about TeleMate Version 6.0

TeleMate Added to Carahsoft's GSA Schedule

February 5, 2010

Carahsoft Technology Corp. announced today that it has added TeleMate.Net Software's scalable network monitoring and security solutions to its General Services Administration schedule. TeleMate's products will address the government's need to enhance, measure, and report on the utilization and efficiency of their information technology and telecommunication investments.

Learn more about TeleMate being added to Carahsoft's GSA Schedule

TeleMate.Net Software Announces General Availability of NetSpective Version 3.6 with Browser Protection

January 13, 2010

In NetSpective 3.6, TeleMate.Net Software introduces Browser Protection. Browser Protection provides the industry's most accurate malware, phishing, and spyware identification. By combining Browser Protection with NetSpective's Micro-Update functionality threats are identified then blocked and allowed once site threats has been resolved.

Learn more about NetSpective Version 3.6 enhancements

NetSpective Version 3.5 enhances administrative control.

June 18, 2009

NetSpective 3.5 continues to deliver customer driven features addressing administrators' ability to selectively delegate group management control. Some version 3.5 benefits are distributed deployments with granular replication control and performance improvements making replication 20 times faster than previous versions. Additional enhancements include automatic daily backup of system setting, "on-the box" drill down reporting, and LDAP integration with Macintosh OS X server. Safe search enforcement has been expanded to include Microsoft's new search engine Bing.com.

Learn more about NetSpective Version 3.5 enhancements

TeleMate Version 5.5 Leads the Market with Real-time Reporting.

April 16, 2009

TeleMate.Net Software has released TeleMate Unified Call Accounting Version 5.5. As PBX manufacturers expand the functionality of streaming call detail across the IP network, TeleMate leads the market by providing 100% automation with real-time rating, alarming, and reporting. Real-time reports act as persistent 'performance monitors' that are always updating therefore providing network administrators and department managers instant access to mission critical call statistics.

Version 5.5 is available to all customers under a current maintenance agreement at no additional charge. Product updates can be obtained by contacting TeleMate Technical Support or TeleMate Sales.

Learn more about TeleMate Version 5.5 and Real-time Reporting

NetSpective Version 3.4 Interim Release is available.

March 26, 2009

NetSpective 3.4 interim release contains a collection of enhancements to provide customer requested override functionality and updated protocol signatures. Additions include the ability to override a partial URL on any domain, Microsoft Internet Explorer 8.0 compatibility, and faster identification and termination of Skype 4.x and Ultra Surf 9.4.

Learn more about NetSpective Version 3.4 enhancements

NetSpective's Version 3.4 addresses large account feature requests.

December 18, 2008

In today's competitive security market, TeleMate.Net Software continues to differentiate itself by addressing customer feature requests faster than the competition. NetSpective 3.4 introduces enhanced location based policy management and flexible administration. Flexible administration enables administrators to delegate authority by creating manager accounts manually or by synchronizing with LDAP sources (such as Microsoft™ Active Directory or Novell eDirectory) to authenticate managers and passwords. In addition, NetSpective 3.4 includes an Authentication Portal as a new browser base authentication method supporting Single-Sign-On while using Windows Integrated Logon authentication. NetSpective 3.4 also tightens compliance with regulatory mandates of HIPPA and CIPA by enforcing and recording end user acceptance of an Internet Use Policy.

Learn more about NetSpective Version 3.4 feature requests

NetAuditor Version 2.12 introduces real-time processing and additional reporting detail.

September 30, 2008

NetAuditor Web Services were enhanced to automatically recognize new log detail enabling real-time processing of network device logs. In addition, a Group Activity Detail report has been introduced that provides enhanced views of activity detail grouped by User, Protocol, Domain, and Category. Also, existing reports containing summary user and domain level totals now include total sessions and minutes of uses in order to represent contiguous browser sessions.

NetSpective's Version 3.2 new graphical user interface is the talk of the town.

July 10, 2008

The updated look and feel supports all the same features and functions as in previous versions and provides the same 'easy to use' navigation that has made NetSpective widely accepted as the filtering platform of choice.

In addition, version 3.2 includes better on the box reports and tighter integration with NetAuditor. The Override section of the product has also been expanded to support the ability to import and export third party lists as a tool for tailoring internet usage policies to your requirements.

Now each override displays a status to keep you informed on the nature of NetSpective's Online Service review process. Real-time email notification is available so administrators and managers can promptly respond to violations in usage policies.

Learn more about NetSpective's Version 3.2 new graphical user interface

TeleMate.Net Software, Inc. relocates facilities to better serve customers.

June 1, 2008

As TeleMate.Net Software continues to grow, we are pleased to announce the relocation of our corporate headquarters to:

TeleMate.Net Software (map)
5555 Triangle Parkway NW
Suite 150
Norcross, GA 30092
United States of America

Worldwide Sales
Phone: +1.678.589.7100
Fax: +1.678.589.7110
Email: Worldwide.Sales@TeleMate.Net

NetSpective's Version 3.0 with Micro Updates.

March 3, 2008

NetSpective introduces 'Micro Update' functionality to combat the continuous rise of Anonymous Proxy Servers and objectionable content. Previous versions of NetSpective performed daily category updates from NetSpective's Online Service as a mechanism of obtaining category and signature updates. NetSpective 3.0 Micro Update, which is enabled on the 'Device Update' page, permits multiple update per hour.

Added support to NetSpective Remote Agent for Macintosh operating systems. NetSpective now offers passive content filtering with a real-time communication link with the NetSpective remote access appliance to enforce usage policies for both Windows and Macintosh operating systems. In addition, a Wi-Fi Hotspot access feature was introduced to permit users to authenticate with Hotspots before accessing the public internet.